Child Safety Standards

AISURU, operated by Avant Concepts LLC (“we,” “us,” or “our”), has zero tolerance for child sexual abuse and exploitation (“CSAE”), child sexual abuse material (“CSAM”), and any attempt to exploit, endanger, groom, or solicit minors on our platform. This document sets out our standards, prevention practices, and reporting commitments. It applies to all users, content, and conduct on AISURU on every platform we operate (iOS, Android, and web).

1. Strict 18+ adults-only platform

AISURU is a dating service intended exclusively for adults 18 years of age or older. Users under the age of 18 are prohibited from creating an account or using the service in any capacity. Our enforcement of this policy includes:

• Date-of-birth collection at signup. Every user must provide a date of birth during onboarding before they can write essays or be matched. Users whose date of birth indicates they are under 18 are blocked from completing onboarding and their account is deleted.
• Date of birth is locked after confirmation. Users explicitly confirm their date of birth on a separate screen. Once confirmed, it cannot be edited from within the app, preventing later attempts to manipulate the field.
• Age signal review. Profile photos, essay content, and reported accounts are reviewed by our moderation team for any indicators that the user may be underage. Accounts with credible underage signals are immediately suspended pending verification, and removed if not verified.
• “Underage” is a first-class report category. Any user can report another user as underage from inside the app; these reports are prioritized in our moderation queue.

2. Prohibition of CSAE content and conduct

The following are strictly prohibited on AISURU, and accounts found to be engaged in any of them are permanently banned and reported to authorities:

• Uploading, sharing, soliciting, requesting, distributing, or attempting to access any form of CSAM
• Sexual or sexualized communication with anyone known or believed to be a minor
• Grooming behaviors, including building inappropriate trust with minors, normalizing sexual content with minors, or arranging in-person meetings with minors
• Sextortion or coercive sexual demands targeting minors
• Creating an account on behalf of, or while under the supervision of, a minor
• Promoting, glorifying, or providing instructions for any of the above

3. How users report CSAE concerns

AISURU includes an in-app reporting mechanism on every user profile and inside every chat. Users can submit a report with one of the following CSAE-relevant categories:

• Underage — the user appears to be under 18
• Explicit content — sexual content, including content involving or directed at minors
• Harassment — including grooming, sextortion, or coercive sexual conduct
• Other — for concerns that do not fit a specific category

Reports are received in real time by our moderation team. Reports flagged with CSAE-relevant categories are prioritized and triaged within 24 hours. Users do not need to be matched with a person to report them.

Users may also report concerns directly to safety@aisuru.dating at any time, including users who do not have a AISURU account.

4. Our response to CSAE reports

When we receive a credible report of CSAE or CSAM, we take the following actions:

1. Immediately suspend the reported account, blocking all matching, messaging, and visibility to other users.
2. Preserve the relevant content, account metadata, and supporting evidence in a secure manner that is consistent with applicable legal requirements.
3. Where the conduct may involve CSAM or the exploitation of a minor, report the matter to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline (https://report.cybertip.org/) and to other regional authorities as required by applicable law.
4. Permanently terminate the user's account and prevent re-registration to the extent technically feasible.
5. Cooperate with any subsequent law-enforcement investigation, including responding to lawful requests for preserved information.

5. Designated point of contact

Our designated point of contact for matters relating to CSAE prevention, CSAM reporting obligations, and child safety policy compliance is:

Ben Subercaseaux
Avant Concepts LLC
safety@aisuru.dating

This contact is monitored on an ongoing basis and is authorized to discuss our CSAM prevention practices, respond to law-enforcement requests, and coordinate compliance with reporting obligations under United States law (18 U.S.C. § 2258A) and equivalent laws in other jurisdictions where AISURU is available.

6. Compliance commitments

• We comply with all applicable laws governing the prevention of CSAE and the reporting of CSAM, including United States federal law (18 U.S.C. § 2258A) and equivalent laws in jurisdictions where we operate.
• We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and to relevant national or regional authorities, as required by law.
• We follow Google Play's Developer Program Policies on Child Safety Standards and Apple's App Store Review Guideline 1.1.6 (objectionable content).
• We do not use, and do not permit on our platform, any feature that facilitates the discovery, exchange, or production of CSAM.

7. Updates

These standards may be updated as our platform evolves, as new threats emerge, or as applicable laws change. The “last updated” date at the top of this page reflects the most recent revision. The current version is always available at https://aisuru.dating/child-safety.